Managed Workplace

Empower your employees to use modern equipment to optimally interact with digital assets and securely collaborate with each other.

ELCA Cloud Services organizes and maintains your Workplace devices and security for you, provides system and application software with focus on Microsoft M365, combined with reliable SLAs and support options to choose from. 

In our vision, the modern IT user's Workplace does not only include endpoint management and communication tools. Likewise, our Managed Workplace services help you to lay the foundations for the future of work today:

  • AI-driven automation: Make AI solutions like Copilot and ChatGPT ease your everyday tasks.
  • Data security emphasis: Enhance your cybersecurity and data protection measures so that you can focus on your core business.
  • Home office and mobility: Answer to the growing demand of your employees for self-service and remote provisioning.
  • Innovation and sustainability: Improve your carbon footprint and your profitability with practices like FinOps and GreenOps.
  • Proactive incident prevention: Have observability and monitoring tools help you avoiding incidents.

We offer a comprehensive approach, including managed services for business applications, multi-cloud platform management, and ecosystem integration. Our flexible, high-security Workplace services integrate AI and modern technologies to meet evolving needs while ensuring strict data protection and compliance.

Workplace as a service
Workplace as a service
As Switzerland's IT leader, our Managed Workplace solutions deliver lasting impact and advanced functionality:
  • Thorough M365 management: Expert handling of Microsoft Teams, Exchange, SharePoint and Office services.
  • Effective device administration: Streamlining with Microsoft Endpoint Manager / Intune.
  • Seamless application deployment: Smooth installation and maintenance of software for optimized workflows.
  • Robust endpoint security: Strong measures with Microsoft Defender for Endpoint / Business.
  • Continuous data safety: Reliable backup as a service for M365 data.
  • Responsive SLAs: Quick assistance and incident management, including onsite help.
  • Full range of support: Zero and first-level support with helpdesk for end users as well as second and third-level support.
  • Lifecycle management: Overseeing devices through their entire lifecycle.
  • AI integration: AI-driven tools, customer support and assistance.
  • Sustainability focus: Reports and customized compliance measures.
  • Consulting services: Network monitoring and Cloud governance.
  • Software licensing: Management of Microsoft CSP licensing and provisioning.
  • Hardware and operating systems: Selection of equipment from Windows or Linux PCs and laptops or Apple Macs to iOS and Android mobile devices
  • VDI setups: Server-side alternative to client provisioning via physical hardware.
  • Integration of peripherals: Access to printing and conference room solutions.

Thereby, working with ELCA's Managed Workplace solutions provides you with a number of advantages: 

  • End-to-end integration: As part of one of Switzerland's largest IT services groups, we offer comprehensive solutions from design over implementation to operation across various technologies. Our flexible hybrid multi-Cloud services can be adapted to your work model, from outsourcing to expert support.
  • Knowhow and expertise: We specialize in modern Workplace, Cloud, infrastructure, and engineering solutions. Our highly skilled experts provide tailored advice, implement cutting-edge technologies effectively, and ensure stable operations for you.
  • Commitment to quality and security: Our culture prioritizes excellence relying on rigorous standards such as ISO certifications and FINMA regulations. If you are particularly security-sensitive, we also offer specialized cyber defense services for you.
  • Strong partnerships: Leveraging an extensive network of partnerships, particularly with Microsoft, we bring the best partner products to you. As member of the Microsoft AI Cloud Partner Program, we utilize Microsoft's tools across various areas, enhancing our Workplace solutions for you.
  • Customer-centric approach: Understanding and meeting your unique needs to drive your success and satisfaction is our priority. We are a trusted partner to customers across sectors such as finance, insurance, healthcare, services, and industry.
  • Localized Swiss focus: Our strong presence across major Swiss cities ensures regional accessibility and support for you. With French, German, and English, we also communicate in your preferred language.
  • Innovation and responsibility: We facilitate seamless evolution and transitions of Workplace solutions to new Cloud-based systems with collaboration tools and endpoint security. Thereby, we also empower you with environmentally conscious IT choices and Swiss sovereign cloud backup solutions.

Our Managed Workplace offering is widely configurable to your specific needs. Please contact us below for more information! 

Contact: Wibke Sudholt

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